Customer Care: Privacy Policy

At Geddes, we are committed to protecting the privacy of our customers. We will not––in any way––share, rent, or distribute your information to other companies without receiving your permission. Below, we have outlined how your information is applied at Geddes.

Web Browser Cookies

Cookies are small text files used by e-commerce sites to provide services like shopping. They are stored on your computer. You can locate them from your web browser's preferences and open them in any text editing application. Our browser cookies log only those activities necessary for on-line ordering, like whether you are logged into your account.

Personal Information

We require users to submit contact and billing information for specific activities on raymondgeddes.com. This information is used to send orders and create accounts, as well as to send information to customers (for example, order and shipping confirmations by email). Customer contact information is also used to get in touch with the customer to resolve open issues with their order.

For accounts receiving credit terms from Raymond Geddes and Company, we collect the primary applicant's contact information (like name, address, e-mail, and contact phone numbers), as well as contact information for the person(s) responsible for payment.

For customers paying via credit card, financial information (like credit card number, expiration date, etc.) is also retained for the purpose of processing the order.

Contests and Promotions

Periodically, we may run contests or promotions on our site in which we ask visitors for contact information (such as an email address or mailing address). This information is used to verify eligibility, establish communication with contest winners, etc. We do not share this information with partners or other companies.

Email Communications

Periodically, we send email communications regarding new products, weekly specials, promotions, etc. Visitors may enroll (Opt-In) to receive these email communications. Visitors may also remove themselves (Opt-Out) from our email mailing list at any time.

Some email communications are sent due to a specific action and do not require a user to opt-in. These are Transaction emails. Some examples of Transaction emails are Order Confirmation emails, Shipping Confirmation emails, Account Modification emails, Welcome emails, and Get MORE Club emails.

At the bottom of every email we send, there are links for removing your email address from our email mailing list. You can also click the Reply button in your email browser program (Outlook Express, Netscape Messenger, Eudora, etc.) and type UNSUBSCRIBE in the subject of your email. We will unsubscribe you from our email list manually and send a confirmation.

Partner Sites

This site contains links to other sites through which we have a business relationship with, or through which we license certain characters or product lines. While we make every effort to work with companies who take customer privacy as seriously as we do, Raymond Geddes and Company, Inc., has no say in the privacy practices or content of such web sites. Please review their privacy policy upon visiting their web site to satisfy any concerns you may have.

Contacting the Web Site

If you have any questions about this Privacy Statement, the practices of this site, or your dealings with Raymond Geddes and Company, Inc., please contact:

Raymond Geddes and Company, Inc.,
7110 Belair Rd, Suite 200
Baltimore, MD 21206
webmaster@raymondgeddes.com